Before your first physiotherapy session, please:

– Wear comfortable clothing for easier assessment (e.g. sports attire)
– Bring relevant documents (if any):
     – Imaging reports (e.g. X-rays, MRI)
     – Medication list
     – Referral letter

This will help us provide you with the best possible care.

We understand that unforeseen circumstances may arise, and we kindly request that you provide us with at least 24 hours’ notice if you need to cancel or reschedule your appointment. Failure to do so will incur a penalty fee of $80, unless due to exceptional circumstances such as illness, government-related call-ups, or compassionate reasons.

At PhysiCo., we value and respect our clients’ time. Late arrivals will not incur additional charges, but may result in a shortened session to ensure the next client’s appointment starts on time. To maximize your treatment time, we kindly encourage you to arrive promptly for your scheduled appointment.

Many insurance plans cover physiotherapy services. To confirm your coverage, we recommend contacting your insurance agent or company directly.

We do not offer direct billing. However, an invoice will be provided after the session, and you may submit it to your insurance provider for reimbursement.

No doctor’s referral is necessary to book an appointment with our physiotherapist. However, please check with your insurance provider to confirm if a referral letter is required for reimbursement purposes.